How to Delete Your Account
We respect your privacy and give you full control over your data. In full compliance with the policies of Apple App Store and Google Play, we provide clear and accessible ways to delete your account and associated data.
If you wish to delete your Lumive account, you can choose either of the following methods:
- Open the Lumive app.
- Go to Me > Settings > Delete Account.
- Confirm your decision — your account and all associated data will be permanently deleted immediately.
This process ensures your data is removed in real time, in accordance with app store policies.
Send an email to contact@lumive.online using the email address linked to your account.
Please include "Delete My Account" in the subject line.
- Our team will process your request within 7 business days.
- You'll receive a confirmation email once your account has been deleted.
What Data of Your Account Will Be Deleted?
When you delete your account, the following data will be permanently and irreversibly removed:
- Your user account and login credentials
- Profile information and photos
- Friend list and social connections
- All chat messages and history
- Any stored preferences or activity data
We do not retain or archive any deleted data. Once your account is deleted, it cannot be restored.
Lumive is committed to respecting your data rights and complying with all relevant platform policies.
Contact us at contact@lumive.online